What is a virtual assistant?
A virtual assistant is an entrepreneur who provides professional administrative, creative and/or technical services. Utilizing advanced technological modes of communication and data delivery, a professional virtual assistant assists clients in his/her area of expertise from his/her own office on a contractual basis.
What are the advantages to using a virtual assistant?
You do not have any overhead expenses such as office space or equipment. We work as an independent contractor. Therefore, you are not responsible for any employee related taxes or benefits. You don’t pay any fees associated with training. You pay only for the time and materials spent on your project.
How will I communicate with MyAdminAssistant.com?
You may contact me by phone, email, fax or instant messaging.
How will I send my documents to MyAdminAssistant.com?
You can send me your documents via email, fax, or standard/overnight mail.
How will I receive my completed project?
You will receive an electronic file of all your documents via email upon completion.
What is your turnaround time?
The turnaround time is typically 24 - 72 hours. Turnaround time will vary depending on the complexity and urgency of the project. If your project is time sensitive we will agree on a deadline before I begin work. Projects like websites, blogs, database creation, etc. are given a projected time frame.
How do you track the hours you work on a project?
I use time tracking software which allows me to clock in when I start a project and clock out when I complete the project or when I need to step away from my desk.
What forms of payment do you accept?
I accept credit card and check card payments through PayPal.
Is the information I give to MyAdminAssistant.com kept confidential?
Yes, protecting your information is very important to me. I will be happy to sign any confidentiality agreement that you provide. I will not directly or indirectly disclose any confidential or proprietary information pertaining to my clients to anyone other than a previously client approved representative.